What is an NPS?
Net Promoter Score®, or NPS®, measures customer experience and predicts business growth with only one question: “How likely are you to recommend us to a friend or colleague?”. This is a proven sole metric demonstrating the ability of the company to grow. NPS is a holistic metric, measuring all aspects of user experience (but also perception).
For more information about NPS and why NPS predicts your company’s growth read here
